POLICY
Privacy Policy
Effective Date: 1st October 2025
At Dressa Collections, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our fashion shop, training hub, and marketplace services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details (processed securely through third-party providers).
- Account Information: Login credentials, profile details, and preferences.
- Marketplace Data: Vendor information, product listings, and transaction records.
- Training Hub Data: Registration details, attendance records, course interactions, and submitted work.
- Technical Data: IP address, browser type, device information, and usage activity (via cookies and analytics).
How We Use Your Information
We use your information to:
- Process and deliver orders in our fashion shop
- Facilitate transactions between buyers and vendors in the marketplace
- Register and manage your participation in training hub courses
- Provide customer support and respond to inquiries
- Send updates, newsletters, and marketing (you may opt out anytime)
- Improve our platform, services, and security
Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
- Vendors & Partners: To complete marketplace transactions or deliver services
- Service Providers: Payment processors, logistics providers, and IT support who help us operate our services
- Legal Authorities: When required by law or to protect our rights, property, or users
Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to manage cookies, but some features may not function properly without them.
Data Security
We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal and contractual obligations)
- Opt out of marketing communications at any time
Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our services are not directed to individuals under 13 (or the legal age in your region). We do not knowingly collect personal data from children.
Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: sales@dressa.fashion
Phone: +254 746669877
Address: Perani Shopping Center, Lungalunga, Kenya
